SAJMS - South Asian Journal of Management Sciences

Evaluation of Customer Satisfaction on Islamic Microfinance: Empirical Evidence from Central Java, Indonesia

Research Article

The impact of customer loyalty was examined through the influence of service quality on customer satisfaction for a sample of 220 respondents, which were customers of Islamic micro finance institutions at Central Java, Indonesia. The Structural Equation Modeling (SEM) was used for analysis and it indicated that service quality has a significantly positive impact on customer satisfaction in this specific [...]

Media E-Branding and its Antecedents: A Case from Iranian Online News Agencies

Research Article

This study aims to investigate online brand creation with respect to specific features of the media industry. The data were gathered from subscribers of the websites of news agencies, and the findings were achieved using the structural equation modeling. The findings maintain the conceptual model of the study, and the results indicated that brand personality, online content, interactivity, and website-attribute [...]

Does same gender schooling matters more than the both gender schooling for exam scores?

Research Article

It is unknown to what degree single-gender classrooms relate to the overall student performance, when compared to the performance of students coming from co-educational school setting. It is thus imperative for educators and parents alike to note whether or not the single-gender classrooms have an effect on academic performance, in order to close the gender gap. This study investigated whether [...]

The real story of legislations in Pakistan

Research Article

In the political-scenario of Pakistan, there is clearly an oligopoly of a few families, who have never brought the country with any positive results. This paper confirmed that deprived and dejected class has never been given the equal and fair chance of representation in the parliaments of Pakistan since the making of this country and only the elite, affluent class [...]

Edible Oil imports in Pakistan

Research Article

Pakistan is the fourth largest edible oil importing country. Pakistan imports 75% of the total edible oil consumed in the country to meet its demand. The edible oil imports composed 94% of Palm Oil and the remaining portion comprises the imports of edible oil, coconut oil, olive oil etc. Pakistan imports 75% of its palm oil from Malaysia making it [...]

Intelligence led dynamic knowledge based behavioural leadership model for dynamic fractal organization

Research Article

In this study, a new perspective has been introduced that how leadership can help influencing customers in an intelligent manner through behavioral sense making. Behavioral sense making can be utilized by leaders while sensing behavior and emotions of customers in a game designing organization. As compared to other organizations where role of leadership is only limited and restricted to service [...]

The Application of Academic Supply Chain Management at an Educational Institution

Research Article

Supply chain management concepts and models are not just confined to improving business operations in the manufacturing sector. It can also be developed and applied in the service industry by focusing on the service based supply chain. This paper will explore the application of academic supply chain management at an educational institution namely, RMIT University Vietnam. This paper will first [...]

The Role of Vice Chancellors to promote Higher Education in Pakistan: A Critical Review of Higher Education Commission (HEC) Pakistan's Reforms, 2002

Research Article

The purpose of this study is to analyze the effectiveness of the reforms introduced by Higher Education Commission Pakistan (HEC) in 2002 about selection criteria of Vice Chancellors in public sector universities of Pakistan. The focus of this study is an evaluation of divergent views and concerns of the community about this new system in the province of Punjab as [...]